Incident Response Management
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NIST SP 800-61 | ISO/IEC 27035

Incident Response
Management

Establish a structured, repeatable, and business-aligned capability to detect, respond to, and recover from cybersecurity incidents. Minimize damage, ensure regulatory compliance, and build organizational resilience.

IR Policies & PlaybooksEscalation ProceduresRoles & ResponsibilitiesTabletop ExercisesBreach Simulations
$4.45M
Average cost savings from organizations with fully tested IR plans
NIST SP 800-61 & ISO 27035 Aligned
Rapid Containment & Recovery
Continuous Improvement via Lessons Learned
Why Incident Response Management

When Every Minute Counts

In a cybersecurity incident, the difference between containment and crisis is measured in minutes. Without a structured, tested response capability, organizations face prolonged downtime, regulatory penalties, reputational damage, and exponentially higher breach costs.

iGlobus Incident Response Management (IRM) consulting enables organizations to establish a structured, repeatable, and business-aligned capability to detect, respond to, and recover from cybersecurity incidents. Our engagement aligns with NIST SP 800-61 and ISO/IEC 27035 frameworks, ensuring your IR program meets global best practices and regulatory expectations.

"Organizations with a tested incident response plan contain breaches 30% faster and reduce total breach costs by an average of $2.66M." — IBM Cost of a Data Breach Report

Incident Response Lifecycle

Structured approach based on NIST SP 800-61:

Preparation
Policies, tools, team training, and communication plans
Detection & Analysis
Alert triage, incident validation, and severity classification
Containment, Eradication & Recovery
Isolate threats, remove malicious artifacts, restore systems
Post-Incident Activity
Lessons learned, root cause analysis, control improvements
Our Approach

Structured IRM Program Development

Building a resilient incident response capability from foundation to advanced maturity.

Maturity Assessment

Evaluate current incident response capabilities against NIST SP 800-61 and ISO/IEC 27035.

  • IR process review
  • Tooling & technology assessment
  • Team capability evaluation

Policy & Playbook Development

Design incident response policies, procedures, and scenario-specific playbooks.

  • IR policy & governance
  • Playbooks for ransomware, data breach, DDoS
  • Escalation & notification procedures

Roles & Responsibilities

Define clear roles for IR team, executive leadership, legal, HR, PR, and third parties.

  • RACI matrix development
  • Decision authority framework
  • Crisis communication team

Severity Classification & Escalation

Establish incident severity models with defined response timelines and escalation paths.

  • Severity levels (P1-P4)
  • SLA-based response targets
  • Executive notification thresholds

Tool Integration & Workflow

Integrate IR workflows with existing security tools—SIEM, EDR, ticketing, and case management.

  • SIEM correlation rules
  • EDR playbook automation
  • Case management workflows

Testing & Continuous Improvement

Validate IR capabilities through tabletop exercises, simulations, and lessons learned processes.

  • Tabletop exercises & walkthroughs
  • Red/blue team simulations
  • Lessons learned & improvement plans
Incident Classification

Severity-Based Response Framework

Structured severity levels ensure appropriate response resources and executive engagement.

Critical (P1)Breach with confirmed data loss, ransomware, system compromise. Response: Immediate, 24/7. Executive notified within 1 hour.
High (P2)Suspected breach, lateral movement detected, privileged account compromise. Response: Within 4 hours. Executive notified within 24 hours.
Medium (P3)Suspicious activity, policy violations, isolated malware detection. Response: Within 24 hours. Management notification.
Low (P4)Low-risk anomalies, routine issues, non-critical policy violations. Response: During normal operations.

Rapid Containment

Limit financial, operational, and reputational damage

Regulatory Compliance

Meet breach notification requirements under DPDPA, GDPR, RBI, SEBI

Faster Executive Decisions

Structured escalation paths for timely leadership action

Continuous Improvement

Lessons learned reduce recurrence and strengthen defenses

Stakeholder Trust

Demonstrate preparedness to customers, partners, regulators

Reduced Breach Costs

Prevent escalation and avoid ad-hoc response expenses

Incident Response Team
Why iGlobus for Incident Response

From Ad-Hoc Response to Proactive Preparedness

iGlobus combines deep incident response expertise with business continuity and crisis management experience. Our consultants have led hundreds of incident response engagements across industries—helping organizations contain breaches, meet regulatory obligations, and build lasting resilience.

NIST SP 800-61 & ISO 27035 experts
Tabletop exercise facilitators
Red/blue team simulation specialists
Regulatory breach notification expertise
SIEM & EDR integration support
Post-incident lessons learned facilitation
Build Your IR Capability
Common Questions

Incident Response FAQs

Essential answers about building and testing incident response capabilities.

We primarily align with NIST SP 800-61 (Computer Security Incident Handling Guide) and ISO/IEC 27035 (Information Security Incident Management). These frameworks provide structured approaches covering preparation, detection, analysis, containment, eradication, recovery, and post-incident activities. We tailor these frameworks to your organization's size, industry, regulatory requirements, and risk profile.

Best practice recommends: (1) Tabletop exercises quarterly to validate processes and decision-making, (2) Technical simulations (red/blue team) bi-annually to test detection and response capabilities, (3) Full-scale breach simulations annually involving all stakeholders (IT, Legal, PR, Executive), and (4) Immediate testing after any significant changes to environment, team, or processes. Regular testing is also a compliance requirement for many regulations.

Our playbooks include scenario-specific procedures for common incident types: (1) Ransomware & Malware, (2) Data Breach & Exfiltration, (3) Phishing & Credential Compromise, (4) Insider Threat, (5) DDoS & Availability, (6) Cloud & SaaS Incidents, and (7) Third-Party/Vendor Breach. Each playbook includes detection indicators, containment steps, eradication procedures, recovery sequences, evidence collection, and communication templates.

Yes—iGlobus offers flexible incident response retainer services providing 24x7 access to our IR consultants for breach response. Our retainer includes: (1) Emergency hotline for incident reporting, (2) Guaranteed response times (15 min for critical incidents), (3) On-call IR consultants, (4) Forensic analysis support, and (5) Post-incident remediation guidance. Retainers can be structured as annual agreements with prepaid hours or as incident-only engagements.

Tabletop exercises are discussion-based sessions where stakeholders walk through a scenario to validate roles, decisions, and communication flows—no technical execution involved. Technical simulations (red/blue team) involve actual execution of detection, containment, and response activities using live systems in a controlled environment. Both are essential: tabletops build process and decision-making muscle memory; technical simulations validate tooling, procedures, and team execution capabilities.

Ready to Build Your Incident Response Capability?

Don't wait for a breach to test your response. Establish a structured, tested incident response program that minimizes damage and builds stakeholder confidence.

Schedule an IR Consultation
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Start Your Incident Response Journey

Ready to establish a structured, tested incident response capability? Our IR experts are here to help you build preparedness, meet regulatory requirements, and minimize breach impact.

Hyderabad HQ (PAN India presence)
4th & 5th Floor, Techno Enclave, Beside Cloud9 Hospitals, Madhapur, Hitech City, Hyderabad – 500081
Contact@iglobuscc.com
+91 89785 55525

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